TERMS AND CONDITIONS
Placing an Order
To Place an order 50% advance is required.
Remaining 50% is to be paid before delivery of the product
Please select the dress size carefully as change in size can be difficult once the product is ready.
Alterations
- If the issue is our fault: Free replacement + free shipping.
- If the issue is due to client-provided info: Alteration possible, shipping charged to client.
- Minor adjustments: Can often be fixed locally, no shipping required.
Order Delivery Time
Once an order has been placed it usually takes 3-4 weeks for it to be completed. To get an exact timeline you can get in touch with our support staff.
Refund and Return
We have a NO REFUND Policy.
Once an order is placed its initial amount cannot be refunded.
After delivery of the finished product it cannot be returned either.
Variation
The color of our dresses may vary slightly due to difference in photography lighting or color calibration of your viewing screen
Alterations
- If the issue is our fault: Free replacement + free shipping.
- If the issue is due to client-provided info: Alteration possible, shipping charged to client.
- Minor adjustments: Can often be fixed locally, no shipping required.